Frequently Asked Questions

  1. What time is check-in? check-out?

    Check-in time is 4pm. If you check-in early and the room is ready, we can check you in right away. If the room is not yet ready, we can store your bags until the normal check-in time of 4pm. Check-out time is 12 noon.

  2. Can a third party pay for my reservation?

    Yes, a third party can arrange to pay for a guest's hotel charges, but the third party will need to fax a Hotel Harrington Credit Card Authorization Form to the hotel in advance in order to do so. Click here to access the form (pdf file). Once they have faxed this form and arranged for payment, they do not have to accompany the guest when checking in or checking out.

  3. How do I book a cab?

    Just stop by the lobby and ask to speak to the bellman. He will be happy to set up a cab for your convenience. If no bellman is available then ask the front desk staff to set one up for you. We're always happy to help.

  4. I am arriving early. Can I store my luggage until my room is ready?

    Absolutely. Just see the bellman on duty when you arrive and he will issue a claim ticket and store your luggage until you return. But first, be sure to check in with the front desk upon arrival. If the room reserved for your stay was not occupied the evening before, you will have the option of an early check-in and, of course, there is no additional charge for this service. If early check-in is not available for your room, return at our normal check-in time of 4pm and your room will be ready for you.

  5. Can I store my luggage after checking out?

    Again, absolutely. Many of our guests have schedules that do not coincide with our check in and check out times. But the luggage storage room is available for your use 24 hours per day, so don't worry about where to store your things until you are ready to leave town. We'll take good care of them for you so you can continue to enjoy the sights.

  6. Will my credit card be charged when I make my reservation?

    Your credit card account will NOT be charged when you make your reservation. We will use your number for guarantee purposes only. No charges will be posted to your account unless you are a "No Show" on the arrival date of your reservation.

  7. What is your cancellation policy?

    If you find you will not be able to use your reservation as planned, please notify the hotel no later than 24 hours prior to your planned arrival so we can put your room back into inventory. If you find you need to cancel, using either our website's cancellation button or our toll-free number, be sure to retain the cancellation number you will receive in case a problem develops at a later time.

  8. Do all of your rooms have private baths?

    While this is not a frequently asked question, it has come up from time to time, and we know it is an important question.  Yes, absolutely, every single one of our guest rooms has a full, private bath, almost all with tub/shower combinations.  Some of our two-room configurations, such as our Deluxe Family Rooms, even have two full bathrooms for added convenience to our guests.

  9. Are there restaurants nearby other than the ones in the hotel?

    Click here to see a list of restaurants in our area with phone numbers and directions (pdf file)

  10. Where is a pharmacy, bank, retail store, transportation, or just about anything in the area?

    Click here to see our Infomation Sheet (pdf file)