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from Hotel Harrington's Group Visitors |
November 2011 |
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Judy,
This is just to say thank you to you and to everybody at
the Harrington on behalf of our group. Absolutely
everything went like a charm. We enjoyed our stay in
Washington and did everything we set out to do. The
hotel exceeded our expectations. Special thanks to those
in reception who were able to solve every doubt we had
and to the dining staff and manager for such a wonderful
dining service.
We look forward very much to coming back next year
around about the same dates.
Best regards
David
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from Hotel Harrington's
Online Exit Poll |
May 2011 |
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Great value for our pockets. Very helpful staff, great
location. Loved Ollie's, excellent food!! Because we
were able to stay so affordably, we are thinking of
coming and staying again!!
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from Hotel Harrington's
Online Exit Poll |
September 2010 |
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I stayed here about 25 years ago, and
returned because of the great rates, and you have not
disappointed me. EVERYTHING was GREAT!!! I will return
one day to DC and I will return to you.
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from Hotel Harrington's
Online Exit Poll |
September 2010 |
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Pleasantly surprised and very happy with
our stay this week! Everyone from the front desk
clerks to the housekeeping staff were friendly and
accommodating. The room was clean and cozy. Nothing
fancy but we knew this going in and we were very happy
with our accommodations. Location is definitely a huge
plus, as we were able to walk to almost everything we
wanted to see and do. Thank you Hotel Harrington for a
great vacation!
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from E-mail |
September 2010 |
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My husband and I were visiting Washington
D.C. for the Glenn Beck rally on September 28th. We
stayed with my sister and her husband at the Hotel
Harrington for two nights. My husband left his
TranFone in the room when we checked out on Sunday morning.
I didn't expect to get it back but one of your honest
employees turned it in. I want to express my thanks to
the hotel and the staff for their honesty. Thanks
again.
Jesse
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from Hotel Harrington's
Online Exit Poll |
September 2010 |
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Our first room wasn't best suited for our
needs. Management was notified and Jorge immediately fixed
the problem. We were moved to another room and in fact
upgraded with no expense to us. This immediately made our
trip a pleasant one. The front desk was very helpful in many
ways. Jessie was excellent in helping with directions and
even took time to find schedules for us and have them ready
for the next day. We enjoyed our stay with you and have no
complaints about the hotel and praise the exceptional
helpfulness of it's staff.
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from Tennessee |
September 2010 |
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Dear Ann,
Please find enclosed two keys which we
forgot to turn in when we checked out of room 512 on
September 15th, 2010. I apologize for any
inconvenience we may have caused.
Once again we certainly enjoyed our stay and
hope that your hotel continues to operate as it always has
for many years to come. The location, decor,
convenient restaurants and helpful staff are just a few of
the reasons we always stay at your hotel on our trips to
Washington, D.C..
Thank you for your attention to this matter,
and please contact me if you have any questions whatsoever.
Frank F.
Attorney at Law,
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from E-mail |
July 2010 |
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Dear Yolanda,
Thank you for your kindness each time we
come to visit DC. You are always a bright spot during our
visit. Your friendly smile and greeting are most appreciated
by us and Tobin.
You are a major reason we come to stay at
the Hotel Harrington.
Hope to see you soon.
Lynn & Tobin
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from E-mail |
May 2010 |
Dear Customer Service,
My name is Khai Pham, our family
stayed at your hotel from June 21st-June 28th
2010. I just want to let you know that our staying was
very nice, we have a nice time in DC in part due to the
hotel. Although the hotel was a little old, the
accommodation were very good, the experience at
Harrington Hotel very special, your staffs were nice and
courteous, the location was excellent especially for
first timers in DC.
Please send our special thanks to
Mr. Binh Quach, the maintenance engineer at your hotel.
We have made a new friend in DC indeed!
Thank you,
Khai & Tori Sean, Ben
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from Hotel Harrington's
Online Exit Poll |
May 2010 |
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What a great hotel! Harry's restaurant was
great with the best homemade soups and you are served a very
large amount of food. A great place to stay right in the
middle of the city. Prepare to walk a lot and enjoy the
sights. I recommend getting off the beaten path and check
out the National Arboretum Gardens it's breath taking.
Thanks Jessie, at the front desk, for recommending
Chinatown's Garden Express restaurant - oh my gosh the best
noodles ever.
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from Griffin, GA |
April 2010 re: May 1969 |
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Please forward to Ms Terry:
I wanted to let you know that I stayed in your hotel as a
6th grader in May of 1969 with the School Patrol from
Griffin, GA. Someone posted a picture on Facebook today so I
decided to Google it to see if it was still there. I
couldn't believe my eyes. I have so many fond memories of
that trip. There were 6 or 7 bus loads of us. I remember
having to stand in line for the restaurant that was I think
on the street level. One day during the trip, me and a
friend of mine went down to the lobby at 4:00am so as to not
have to wait.
Another was the gift shop the lobby. I remember buying the
miniature Washington Monuments for my family.
I have only returned to Washington DC once since then and
was in 2008 passing through on my way to Philadelphia, so I
saw very little. Hope to come again soon and maybe I'll try
to stay at the Hotel Harrington!
Thanks for the memories!
Donnie B.
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from Troy, NY |
April 2010 |
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To the Owners and Staff of Hotel Harrington:
Thank you very much for your hospitality during my and my
husband's stay last week. April 9 through the 12th.
It was our very first trip to Washington, D.C. and we really
didn't have any preconceptions about where to stay. Your
budget-friendly price, location, and your status as a
family-owned business were major factors in our decision to
stay at Hotel Harrington, and from the moment we walked
through your doors we were charmed and thrilled! Our room
was very neatly kept, clean, and comfortable, and
our stay was very quiet as well. Your location is
outstanding and could not be beaten.
One of your most helpful services that you
provided to us was your list of nearby shops and
restaurants. As we did not have a car, we used your
recommendations for restaurants for nearly every meal -
leaving nothing to disappoint. Among our favorites was
Gifford's, the Mayur Kabob House, Ella's, and Capital City
Brewery. We had such a pleasant and positive experience with
you that I will be writing a positive review on
Tripadvisor.com, which is something I never do. We will
definitely be staying with you again and recommending Hotel
Harrington to any of our friends and family who may he
traveling to DC in the future.
If you are ever considering renovations or
improvements, I would suggest that adding an entrance either
on the other side of the building (such as near Ollie's
Trolley) or near the side entrance to Harry's. Especially
for a customer who used Elevator 3, it was an inconvenience
to have to walk around the building only to physically walk
to the back of the building once inside.
Thank you again for your friendly staff,
economical pricing, and orderly accommodations. Hotel
Harrington certainly added to the charm of an ideal vacation
in Washington, D.C.
Sincerely,
Julianne M.
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from Hotel Harrington's
Online Exit Poll |
April 2010 |
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Wanted to tell you how pleased we were with
our stay over the past week, we were
there from April 2nd - 8th. One thing
that truly stuck out was your Customer
Service Employee Jesse. From the moment we checked in Jesse
was a huge helpl! Anything from trying
to figure out the NC situation
the first night, to getting us a fan,
to replacing the bed mattress, to assisting LIS
with walking directions, to instructions on
how to use the
city bus and subway ... .Jesse
was there for US every
step of the way. There was even an incident where our
TV remote needed replacing and he brought
another one lip to the our room
himself, and stayed to insure it worked before he left.
Although ~dlthe
staff were nice and
helpful, Jesse's
quality of customer service
through his patients and
listening to our needs,
along with his nice smile sets the
highest standards and certainly deserves recognition.
If ever we make another trip to D.C. the
Hotel Harrington will be the place we stay, not only because
of the location, but because of the quality of
customer service we
are most certainly to receive.
Thank you for helping make our first
trip to our Nations Capital a memorable
one.
Sincerely,
Ed, Josie, & Mom Ginny
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from New York, NY |
April 2010 |
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I am a U.S. tour escort with a group of 80
British guests (72 students, 8 teachers) who stayed at the
Hotel Harrington April 8-10. I am compelled to take
the time to write a letter of commendation for how amazingly
well the Hotel Harrington handles groups with
professionalism, patience, efficiency and pleasantness.
In particular, Jesse at the front desk (who
was at all hours on duty - does he ever go home?!) was
consistently on top of any questions/concerns and handled
them extremely proficiently and pleasantly for my group and
me.
I also highly commend Chuck Miller and food
servers for their extraordinary food, service, attention,
pleasantness and efficiency. With such a large group as mine
it is not an easy feat but Mr. Miller and his staff provided
it. The buffet dinner they served on our arrival eve was
EXCELLENT, serving plenty of healthful, fresh food in a
proficient, attentive, cheerful manner, all keenly overseen
by Mr. Miller.
KUDOS TO ALL! They have made my
group's and my experience at the Hotel Harrington and visit
to Washington, D.C. very positive and we thank you for that.
Sincerely,
Betty V.
Focus Travel
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from Woodstock, CT |
October 2009 |
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My wife and I would like to express our
appreciation to the staff at the Hotel Harrington for an
excellent stay from October 10-18, 2009. In our
discussions with several people staying at the Hotel, there
was overwhelming agreement that the Harrington provides the
opportunity for visitors to stay in the heart of the Penn
District near excellent theater, museums and dining at an
affordable cost. Congratulations to your staff for
their assistance and consideration. We intend to return next
year for another fine experience.
Sincerely,
Peter W.
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from Hotel Harrington's
Online Exit Poll |
August 2009 |
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We would like to acknowledge one of your
employees who was outstanding and very helpful during our
stay. His name is Jessie and he works your front desk.
He was awesome. You should be glad to have such an employee
working here.
Thanks Jessie - you made our vacation great,
really helpful.
God Bless
Lauren M.
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from Hotel Harrington's
Online Exit Poll |
July 2009 |
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Dear Ann,
I stayed at your hotel last week, July 28th
- July 30th and I wanted to take a moment and tell you that
what the hotel lacked in "newness and amenities" it more
than made up for in location and the attention and courtesy
that I, and my nephews received from your hotel staff, from
the housekeeper, to Harriet's and most especially from the
concierge "dude". When I got lost coming into DC, he stayed
on the phone with me and talked me in. He helped me with
every question I had while there, and even "babysat" the
boys when I went to get my vehicle from the parking garage.
He is an asset to your hotel.
I have already recommended the hotel to a
few of my friend who regularly visit DC, and I am coming
back in the fall and will definitely stay with you again.
Please feel free to post this letter on your website and
also, I found you on Yahoo Travel & Travelocity, so you can
put this there too as my recommendation of your hotel.
Loretta F.
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from Hotel Harrington's
Online Exit Poll |
July 2008 |
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I am writing this letter to highly commend
your employee, Gail.
Prior to my retirement I worked in the
service industry for 35 years and I so appreciate good
service when I get it.
I made a reservation at your hotel for July
4th. I was traveling from N.C. with my grandson, and I was
running a little late so I called the hotel to advise them
of my delay and was graciously told by Gail my room was
secure. I asked her if my instructions for your exit were
correct and she informed me they normally were, however, due
to the fireworks several exits had been closed and I could
no longer use those instructions. I panicked.
She then started to give me alternate
instructions but since I was driving and my grandson
couldn't take them I asked her if I could call her back when
I could stop and actually write down her instructions. She
informed me that she was heading home; she gave me her
personal cell phone number and asked me to call her when I
stopped. I stopped at the first opportunity and called her.
She proceeded to give me all new instructions and told me to
call her when I got closer or got into any problems. I
didn't even get a change to call her before she called me to
check up on my status. This she did until I was actually
right in front of your hotel.
Had it not been for her help and calm
demeanor, my grandson and I would definitely have not
reached the hotel in time for the beautiful fireworks. He
claims this was the best vacation he has ever had and I have
Gail to thank for this.
Again, thank you.
Migdalia M.
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from Hotel Harrington's
Online Exit Poll |
July 2008 |
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I am writing to let you know what a gem of
an employee you have in the person of Felipe. When we
arrived at your hotel early, delivered by a cabbie who
overcharged us and then left our luggage sitting in the
middle of the road, Felipe came to our rescue. He apologized
for the system now used by the cab companies, retrieved our
luggage from the road and helped us inside. He took our
luggage to the storage area and helped us with directions.
During our stay, whenever he saw us, he was polite and
helpful. On our last morning I called downstairs inquiring
about a shuttle to Dulles Airport and was told by a female
employee that there was no way I could arrange a shuttle as
that had to be done 24 hours ahead--period. I went to the
lobby and told Felipe of my concerns regarding taking a taxi
in lieu of the hefty price charged for just the short
distance between the train depot and your hotel. He
immediately said he would see what he could do and in a
matter of minutes had a shuttle pick-up arranged for us.
Whenever I tipped him he acted almost embarrassed.
I hope this young man is appreciated by your
staff, he certainly made our stay in your hotel more
enjoyable.
Janice B.
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from Hotel Harrington's
Online Exit Poll |
July 2007 |
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Most of the fancy amenities and facilities
are wasted on me at hotels these days. I loved finding a
hotel that didn't have the "extras",and could therefore
charge less. It had everything I needed, especially the best
location of any Washington hotel, regardless of cost. I even
liked that it was older, not a new, anonymous cloned box.
I'd pay extra for movies on demand, but otherwise didn't
miss a thing. Very friendly staff.
I wouldn't stay anywhere else the next time
I'm in Washington.
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from a Foreign Embassy |
May 2007 |
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I have been staying at
Harrington Hotel for over thirty years. My last stay was
from March 3 to March 17/2007 in Rm. 535. Kindly accommodate
in the same room, if possible, for tradition sake.
S. Zahid
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from Hotel Harrington's
Online Exit Poll |
May 2007 |
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My son and I stayed at the Harrington Hotel
about 20 years ago when he was 9 years old because we
had seen an ad in the Smithsonian Magazine and I'm so glad
we did. We had a wonderful time and when I decided to take
this second trip by myself the Harrington was the first
place I thought of.
The location is perfectly situated for
convenience to all the best places. I have told all my
friends and family that if they go to Washington for a visit
they should stay at the Harrington.
Service was great and everyone is very
friendly and helpful. And the food is great too at Harriets.
I plan on returning in the near future
for another visit and will definitely stay at the
Harrington.
Betty W
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from Hotel Harrington's Online Exit Poll |
February 2007 |
| I don't know if you remember us. We stayed at your hotel on
the way to Ethiopia to adopt our baby and were warmly
welcomed back to your hotel the day we landed back in the US
with him. We will never
forget the days we were in Ethiopia and longing for home. We
would say "we can't wait until we are back at the
Harrington". What a pleasant surprise to walk into your
lobby and be so warmly welcomed. We felt like we were home.
We will always consider Washington DC our second home.
Thank you for everything and
we hope to stay with you again someday.
Scott & Yvonne (Matthew too)
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