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Frequently Asked Questions
Click a Question to View the Answer
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Q: If I am driving my car to Washington D.C., is there a place to park at the
hotel?
- A: Yes. Although the parking garage immediately next door to the hotel is
undergoing extensive renovation, we have a terrific underground parking garage
available just four blocks from the hotel. And since you almost never need to
use your car once you arrive, it is an easy, pleasant walk from the hotel to the
garage and back. The cost is a flat $15.00 per day and will be added to your
hotel bill. Parking includes unlimited in & out privileges and is valid
until 4 PM on the day of your check-out. There is a height restriction of 6'.
This is more than enough for all production mini-vans, as long as you don't have
a luggage carrier strapped to the roof. For visitors with taller vehicles than
this, the parking garage at Union Station (one mile away, but on the subway
line) has a garage with nearly unlimited height capability. And for your
convenience, we have a special loading zone directly in front of the hotel
entrance for your use while registering and unloading your luggage.
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Q: I would like to leave my car in your parking garage after I check out to
see some more sights before I leave town. Will there be an additional charge?
- A: Not if you plan to remove your car from the garage before 4 PM on the
day of your check-out. After 4 PM you will be charged directly by the
parking garage for whatever additional time you use.
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Q: I see from your information page that check in at the hotel is not until
after 4 PM. My flight arrives at 9 in the morning and I will have a lot of
luggage. Do you have a baggage room I can use until my room is ready?
- A: Absolutely. Just see the Bellman on duty when you arrive and he will issue
a claim ticket and store your luggage until you return. But first, be sure to
check in with the front desk upon arrival ..... if the room reserved for your
stay was not occupied the evening before, you will have the option of an early
check in and, of course, there is no additional charge for this service if it is
available.
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Q: Can I also use the luggage storage room if I have already checked out of
the hotel but my flight isn't until much later that day?
- A: Again, absolutely. Many of our guests have schedules that do not coincide
with our check in and check out times. But the luggage storage room is available
for your use 24 hours per day, so don't worry about where to store your things
until you are ready to leave town ..... we'll take good care of them for you so
you can continue to enjoy the sights.
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Q: If all reservations require a credit card guarantee,
what is the cancellation policy? And will my credit card be charged when I
make my reservation?
- A: Your credit card account will not be charged when you make your
reservation. We will use your number for guarantee purposes only. No charges
will be posted to your account unless you are a "No Show" on the arrival
date of your reservation. If you find you will not be able to use your
reservation as planned, please notify the hotel no later than 24 hours prior
to your planned arrival so we can put your room back into inventory. If you
find you need to cancel, using either our website's cancellation button or
our toll-free number, be sure to retain the cancellation number you will
receive in case a problem develops at a later time.
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Q: Are there any other restaurants in the area in
addition to the ones in the hotel?
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Q: Where is a pharmacy, bank, retail store,
transportation, or just about anything in the area?
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